Contact information

Contact Us

We’d love to hear from you.

Whether you have a question about your order, need help with sizing, or just want to connect our team is here to help.

Customer Support

Email: jgarner0724@gmail.com

We aim to respond to all inquiries within 24–48 business hours.

Order Support

If you’re reaching out about an order, please include:

Your order number
A brief description of your issue

This helps us assist you faster.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed

(All times are in your local time zone)

Before You Reach Out

You may find quick answers to common questions on our:

Shipping Policy
Return & Refund Policy

Our Mission

At Ebony Threads, we’re proud to create apparel that celebrates culture, identity, and confidence. Every piece is made with purpose and every customer matters to us.

Stay Connected

If you don’t hear back from us within 48 hours, please check your spam folder or resend your message we’ve got your back.